Our Blog
The Right Applicant Tracking System Leaves No Stone Unturned
The right applicant tracking system (ATS) provides so much more value than just automating the process of collecting applications and storing resumes for future use. While these two features might be attractive enough to some companies, they barely scratch the surface...
For Exceptional Customer Service Hire The Right Employee
Customer service is a way of life, from the visit to your website to the first phone call to the appearance of the invoice and convenience of payment. Here's how to make exceptional customer service is your brand. Extreme excellence in customer relations is also not...
The HR Year in Review: “Twas two weeks before New Year”
Twas two weeks before New Year and all through the place, Each manager was asking "Where will we find our next ace?" Technology grew this year at a numbing pace, Forcing many companies to automate, heating up the job skills race. Productivity improved while employee...
Why Use Dual Scale Performance Appraisals
The Dual Scale performance appraisal is rarely used but offers a significant improvement to single scale employee evaluation. Single-Scale performance appraisals can lead to misinterpretation of feedback to employees. They offer a look at one “gap.” For example,...
The Problem with The Annual Performance Review and 3 Mistakes Managers Make
Call them performance appraisals, employee reviews, or annual evaluations … the truth is that most employees dread receiving them almost as much as managers hate giving them. That fact is, the performance management system in most organizations is broken. Many...
60 Percent of Millennials Leave Jobs Within 3 Years
Some 87% of companies reported it costs between $15,000 and $25,000 to replace each Millennial employee they lose, according to "The Cost of Millennial Retention" survey of hundreds of HR professionals conducted by Millennial Branding, a Gen Y research and consulting...
Why A Typing Test Should Be A Requirement for Many Job Candidates
It’s simple! Most jobs today require typing skills, although the modern day description might be keyboarding skills. It may not seem like a big deal to employers, but the “hunt and peck” method of typing or some other variation used by many employees might be impeding...
5 (plus 1) Hiring Mistakes Small Business Owners Make
Over the years, I've come to see and hear lots of reasons why employees don't work out. But all the fault for poor productivity and performance doesn't fall entirely onto the worker. Here's a list of the 6 most common hiring mistakes small business owners make (as...
120 Million Workers Need Retraining in 3 Years | Is Your Job in Jeopardy
This should be enough to scare the SHIFT out of you!The imperative for this change is imminent. What once was declared a “war for talent” has become a “race for talent.” Disruption is now taking place much faster than most of us want to admit. As Canadian Prime...
VUCA: Are Your Leadership Skills Growing Obsolete?
Institutions and nation states are now facing inevitable and even predictable, change. But they lack the leadership, flexibility and imagination to adapt. It’s not that their current leaders and pipeline are not smart enough or don’t recognize what’s happening. It’s...
