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How to Hire Employees with Good Customer Service Skills
Your business can offer the most amazing products and launch the greatest marketing campaigns, but without good customer service skills, you'll have a tough time bringing customers back, let alone building loyalty. Like other office skills, customer service skills can...
Discover Six Employee Motivators That Drive Employee Engagement
Recruiting employees with the right skills is hard enough. But hiring job applicants without understanding their fit into your company culture is a recipe for poor employee motivation and low employee engagement. To assess good company culture...
Master Good Interviewing Skills in 2 Easy Steps
Your ability to hire the right employees is only as strong as your interviewing skills. That's why your interview question skills need to be up to snuff if you're going to compete effectively in the war for talent. Job candidates get all kinds of advice about how to...
Applicant Tracking System: Faster Screening, Higher Productivity
It is no longer a secret that companies get dozens of resumes and cover letters for every job they post. It is also common knowledge that after a while, all those resumes form a stack so high that recruiters and hiring managers get lost in the paperwork. What you...
General Mental Ability Tests Improve Hiring Decisions
Today's jobs are more complex than ever. Most workers aren't doing just one thing anymore; they're solving problems, managing projects, and finding creative ways to improve their companies' operations and performance. A candidate might say he has experience in these...
Which is Better: Employee Screening vs. Job Selection Assessments?
Employee testing is becoming commonplace in the workplace. More and more employers are using or considering the use of employee screening and selection assessments to help them ensure they hire or promote the right fit. But this increased popularity raises the level...
Critical Thinking Skill Tests Make Good Sense
Critical thinkers look at issues with clear eyes and an open mind. They know which problems to focus on and use a cool, logical head to find the best way to solve them. They also can make good decisions quickly even when faced with ambiguity and paradox. Critical...
Learn How Employers Save 3 Ways With Customer Service Skills Testing
Customer service has long been considered a ‘soft skill’ by the corporate community. Unfortunately for employers, customer service skills are notoriously hard to teach to people without the right personality and/or motivation for direct customer interaction. With that...
7 Tips to Attract and Recruit More Top Performers
Make it visible. A company’s careers page should be clearly accessible from the homepage – a reasonably sized link or tab placed above the fold. If the applicant has to go on a search and seek mission to apply for a job at your company, you’re doing it wrong....
DATA ENTRY SKILLS TESTS: IMPROVE YOUR PRODUCTIVITY AND ACCURACY
Most administrative jobs that require typing and data entry attract more applicants than you can possibly hire. Data entry skill tests help you identify the most qualified candidates fast. Many jobs require the ability to enter accurate, error-free records. But data...
