Our Blog
Pre-Employment Tests Confirm Employee’s Hard and Soft Skills
Until the time comes when managers can hit the add and remove “personality traits” button and re-program a poor performing employee, organizations must evaluate the whole person- hardware and software - before they hire or promote him or her. I recently hired a new...
Do Emotionally Intelligent Executives Run Better Companies?
A recent study by i4cp revealed that 32 percent of high-performing organizations with 1,000 or more workers said they have emotional intelligence initiatives. This compares with just 19 percent for low performers. This isn't proof that emotionally intelligent execs...
Employee Evaluation Forms Shape Performance Management
Evaluating employee performance is an ongoing process. It involves frequent meetings in which employees and supervisors clarify job expectations, set specific goals, and have opportunities to give each other feedback. For this process to go smoothly, supervisors must...
SalesMax Study Reveals What Motivates Salespeople
What motivates salespeople? If you listen to sales managers, money motivates. In fact, many sales managers will reject a candidate outright if he suspects the applicant isn’t motivated by money. You can’t blame them. If earning more money through closing more sales...
Debunking 7 Common Myths about Pre Employment Tests
The proliferation of personality tests on the Internet and an increased desire by companies to hire the right employee the first time is driving up the utilization rate of pre employment assessment tests by small business. Popularity often breeds myths and pre...
Unacceptable Questions for Interviews and Employment Applications
Hiring managers sometimes ask the “darndest questions” during candidate interviews. Unfortunately many of these interview questions often put the employer at significant risk for discrimination claims by rejected or disgruntled candidates. The basic rule in...
3 Steps To Improve The Annual Performance Review
Can you feel it? It’s performance review season! Managers are buzzing about performance reviews. Unfortunately the anticipation isn’t necessarily positive. Let's be honest. The review meeting has become little more than a ritual. If it wasn't for HR's mandate that...
Effective Leadership Begins With Self Assessment
He looked like a leader. He acted like a leader. He was promoted to be the leader. The company failed. Leadership cannot be assigned. Wanna-be leaders are often thrust into leadership roles because they took charge of projects or teams in the past and got results. Or...
Annual Performance Reviews: Why Isn’t Management Doing Better?
Despite the prevalence of annual performance reviews at major companies and small businesses alike, many management teams are still unsure as to how to effectively leverage an employee’s review to produce positive – and ideally, productive – results. As a result the...
Customer Service Pre-Employment Tests Gain Importance
Customer service is not for everyone as it requires a positive customer service attitude, excellent work habits, general reasoning skills, and good self control. To assess whether or not an employment candidate is a good fit to deliver excellent customer service,...
