Our Blog
Understanding DISC Powers DynaTech Team’s Improvement
The word of the year at DynaTech is “improvement.” It’s not glitzy, fancy, or catchy. It doesn’t grab you with the intensity of the 1980s and 1990s buzz word “kaizen,” which by the way means “improvement” in Japanese. But it’s a word that every employee...
7-Steps To Conduct An Effective Behavioral Interview
Up until recently many employees were hired and promoted based on a simple theory: past performance is a good predictor of future performance. Hiring or promoting on past performance continues to work if the environment in which the employee is expected to perform...
5 Tips for Hiring Salespeople Who Produce Quick Results
Much to the dismay of many employers, getting new salespeople productive quickly doesn’t start after you him them. Incentives and training are important facets of meeting and exceeding quotas and goals consistently. But getting a salesperson to perform well right out...
Three Keys to Improved Sales Performance
Today's Post is Provided by Guest Author: Tom Connellan Sales managers today are facing a challenge: To boost the performance of sales teams who, fighting for every dollar, feel increasingly discouraged, dispirited, and not fully engaged in their jobs. Today I want to...
Only 37% of “Best Salespeople” Are Effective? Here’s Why!
According to an article published in this month’s Harvard Business Review, CEOs are spending more money on their sales forces but getting the same old results. Only one in three working salespeople is considered to be “consistently effective.” Unfortunately I wasn’t...
Did Good Customer Service Skills Save Carnival Cruise Lines?
No doubt we will continue to be regaled with tales of good and bad customer service experiences from the passengers on the ill fated Carnival Cruise ship Splendor. For those of you who might not know, this 113,000 ton floating city lost power one day out of port last...
Pre-Employment Tests Confirm Employee’s Hard and Soft Skills
Until the time comes when managers can hit the add and remove “personality traits” button and re-program a poor performing employee, organizations must evaluate the whole person- hardware and software - before they hire or promote him or her. I recently hired a new...
Do Emotionally Intelligent Executives Run Better Companies?
A recent study by i4cp revealed that 32 percent of high-performing organizations with 1,000 or more workers said they have emotional intelligence initiatives. This compares with just 19 percent for low performers. This isn't proof that emotionally intelligent execs...
Employee Evaluation Forms Shape Performance Management
Evaluating employee performance is an ongoing process. It involves frequent meetings in which employees and supervisors clarify job expectations, set specific goals, and have opportunities to give each other feedback. For this process to go smoothly, supervisors must...
SalesMax Study Reveals What Motivates Salespeople
What motivates salespeople? If you listen to sales managers, money motivates. In fact, many sales managers will reject a candidate outright if he suspects the applicant isn’t motivated by money. You can’t blame them. If earning more money through closing more sales...
