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Four Reasons Why Every Business Needs a Competency Model
In the 1970's David McClelland, a renowned Harvard professor and an expert in motivation and achievement, directed research to explore the ingredients of superb job performance and in 1973 published "Testing for Competence Rather than Intelligence". In this paper "he...
Case Study: The Rise and Fall of a High Potential Manager
It was just 3 or maybe 4 years ago that Randy applied for a manager's position at your company. He interviewed brilliantly. He demonstrated intelligence, resourcefulness and an ability to innovate. He displayed a quick wit and a dazzling ability to charm you and...
Why Your DIY Pre-Employment Test May Not Be Legal
Every employer wants employees who have a positive attitude and will stay on the job so they often follow the hire-for-attitude, train-for-skills approach to staffing. To identify candidates with the right fit, many employers administer employment tests - including...
Good Customer Service Begins with DISC Testing for Employees
There is a gaping chasm between what it takes to keep customers satisfied and loyal and what actually happens. Why? Good customer service starts with the customer service representative. But not every employee hired to manage customer dissatisfaction is suited to the...
Effective Leadership Banks More on Testing for Emotional Intelligence
Without a strong, emotionally intelligent leader, personal and professional failure is much more likely to occur than is accomplishment. Effective leadership depends on the so-called "soft skills" that a leader possesses. But soft leadership skills are anything but...
Ask These 6 Questions Before Selecting Employee Assessment Tests
I tried one of those DISC-type instruments and the report really seemed to describe me pretty well. Doesn't that mean the test is a good one? Not necessarily. All personality tests do what they say to some degree. The question for you is whether the information is...
Answers to 9 FAQs About Pre-Employment Personality Testing
That is clearly not true. In fact, proper use of good assessments can provide the most effective documentation of objective and nondiscriminatory hiring practices. Most legal issues occur when those instruments are used inconsistently or improperly. It is...
3 Good and Bad Things About Using an Applicant Tracking System for a Small Business
3 Good and Bad Things about Applicant Tracking Systems It’s easier than ever for small business to upgrade their recruiting process. Technology has improved and costs for applicant tracking software have dropped. To fill open positions quickly and maintain or raise...
Aptitude Tests Help Fit Applicants to Right Jobs
Comparing employees to square pegs and round holes seems to be a bit cold-hearted. But the message behind that image is the key to hiring the right person. People aren’t pegs, of course, but some people simply fit into a job slot better than others, because of their...
5 Steps to Improve Manager Interviewing Skills
Job matching, a combination of a behavioral interview combined with appropriate behavioral, personality, and ability testing increases the odds of hiring success to a whopping 87 percent. In terms of dollars invested in hiring the right employee, job matching saves...
