emotional intelligence

There’s a lot of buzz centered around emotional intelligence right now and with good reason. Cutting edge research into emotional intelligence has shown that emotional intelligence plays an important role in achieving peak performance, well beyond the old standard criteria of years of experience and education.  In fact, it’s not uncommon for emotional intelligence, also called emotional quotient, to be the biggest differentiation between top talent and everyone else.

So what is emotional quotient? There are dozens of explanations and descriptions but quite simply it is the ability to:

  • understand your own emotions and,
  • recognize the emotions and needs of others and,
  • harness and manage your own emotions in different situations and,
  • the ability to harness and manage the emotions of others.

It’s obvious why people with high emotional intelligence (EI) perform so well. They are adept at feeling and expressing just the right amount of empathy at the right time. It’s not something you can fake either.  People with high EI are authentic. Others trust them even under the most trying of times.  But having EI doesn’t mean you are good at all four elements. Some people have high self-awareness but often miss the subtle cues given off by others.  Others understand themselves and others but have a difficult time managing their emotions. And still other can excel as long as a co-worker or customer doesn’t get under their skin.

The good news is that everyone can start increasing emotional intelligence. It starts with self-awareness but through training and coaching emotional intelligence can be increased. The first place to start increasing emotional intelligence is by completing an emotional intelligence test. The easy to complete questionnaire and user-friendly report allows individual to compare their skills to other people and identify how emotionally intelligent they really are.  Would you like to learn more?   Listen to this interview with SPS President Ira S Wolfe and Jennifer Zameck, an expert and student of emotional intelligence for over a decade.  Wolfe and Zamecki discuss emotional intelligence and its relevance in today’s business world.

Are you still asking, “what is emotional quotient?” Do you want to learn more about the emotional intelligence assessment?  Call us at 800-803-4303 or complete the form below.

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