by Ira Wolfe | Feb 21, 2011 | Employee Performance Management, Employment Testing
The word of the year at DynaTech is “improvement.” It’s not glitzy, fancy, or catchy. It doesn’t grab you with the intensity of the 1980s and 1990s buzz word “kaizen,” which by the way means “improvement” in Japanese. But it’s a word that every employee...
by Ira Wolfe | Nov 8, 2010 | Employment Testing
Until the time comes when managers can hit the add and remove “personality traits” button and re-program a poor performing employee, organizations must evaluate the whole person- hardware and software – before they hire or promote him or her. I recently hired a...
by Ira Wolfe | Oct 30, 2010 | Employment Testing
What motivates salespeople? If you listen to sales managers, money motivates. In fact, many sales managers will reject a candidate outright if he suspects the applicant isn’t motivated by money. You can’t blame them. If earning more money through closing more sales...
by Ira Wolfe | Oct 27, 2010 | Employment Testing
The proliferation of personality tests on the Internet and an increased desire by companies to hire the right employee the first time is driving up the utilization rate of pre employment assessment tests by small business. Popularity often breeds myths and pre...
by Ira Wolfe | Sep 26, 2010 | Employment Testing
Customer service is not for everyone as it requires a positive customer service attitude, excellent work habits, general reasoning skills, and good self control. To assess whether or not an employment candidate is a good fit to deliver excellent customer service,...
by Ira Wolfe | Sep 8, 2010 | Employment Testing
It was summertime in 1971 when the pop single, Smiling Faces Sometimes, hit the airwaves. Coming into popularity after the 60s, a decade of social turmoil and distrust, the lyrics resonated to listeners. Smiling faces sometimes pretend to be your friend, Smiling...