by Ira Wolfe | Feb 28, 2014 | Employment Testing, Hiring Process
Corporal Radar O’Reilly from the incredibly successful television series M.A.S.H. could hear a chopper coming before anyone else. Radar also knew exactly what Col. Blake wanted even before the colonel knew himself. Now I know what many of you thinking. Where can...
by Ira Wolfe | Feb 16, 2014 | Employment Testing
Sharon is Randy’s manager. Randy is a nice young man. He’s a good father, devoted husband, and hard-working employee. Randy is completing his second year with the company. Sharon really likes Randy and wrote off his first lackluster year to inexperience....
by Ira Wolfe | Jan 27, 2014 | Hiring Process
Companies engage customers and develop loyalty by hiring and retaining employees with the right customer service skills and attitudes. To accomplish this, managers need to identify the customer service skills, values and attitudes that the best performing employees...
by Ira Wolfe | Jul 31, 2013 | Employment Testing, Leadership
What does it take to hire effective leaders – or any new employee for that matter? Managers tend to be a bit myopic when filling front line manager positions. Senior management and HR seem to agree. In the DDI Finding the First Rung study, only 31 percent of HR...
by Ira Wolfe | Sep 6, 2012 | Employment Testing
The “Big 5” personality factors used for employee screening represent five personality dimensions used to assess job applicants and employees. The theory based on the Big Five factors is called the Five Factor Model (FFM). This model first emerged in the...
