by Ira Wolfe | Sep 5, 2011 | Employment Testing
Not all salespeople are successful. Given the same experience and education, why do some salespeople succeed where others fail? Is it motivation? Product knowledge? Evidence suggests that key personality traits directly influence a top performers’ selling...
by Ira Wolfe | Aug 25, 2011 | Employment Testing
Despite persistent slow hiring by businesses, spending on employment testing rose about 20 percent in the US last year to between 1.5 and $2 billion annually (Workforce.com). One reason for the increase might be that organizations using assessments report on average...
by Ira Wolfe | Aug 23, 2011 | Employment Testing
If your company is like most businesses, your operations, marketing, and sales efforts could be improved. That is where personality and other pre-employment testing come in. Improvement and high performance requires employees who can increase revenues, reduce costs,...
by Ira Wolfe | Aug 1, 2011 | Employment Testing
Two of the most important factors that determine if a pre-employment test is “legal” to use are validity and reliability. And there is no shortage of confusion about what they mean and do. So let’s start there. Validity refers to the accuracy of a measure. A measure...
by Ira Wolfe | Jul 19, 2011 | Employment Testing
What most managers mean when they talk about “smart employees” is general abilities or cognitive skills. General abilities suggests how quickly and how accurately an individual thinks logically and sequentially through formulas, reads and comprehends,...
by Ira Wolfe | Jun 8, 2011 | Employment Testing
I knew it was bad. I feel it nearly every time I walk into a store, visit a restaurant, or call for technical support. Customer service is horrible despite businesses reminding me “that your call (or visit) is very important to us.” What B.S. that is. Apparently I’m...
