by Ira Wolfe | Aug 23, 2011 | Employment Testing
If your company is like most businesses, your operations, marketing, and sales efforts could be improved. That is where personality and other pre-employment testing come in. Improvement and high performance requires employees who can increase revenues, reduce costs,...
by Ira Wolfe | Aug 1, 2011 | Employment Testing
Two of the most important factors that determine if a pre-employment test is “legal” to use are validity and reliability. And there is no shortage of confusion about what they mean and do. So let’s start there. Validity refers to the accuracy of a measure. A measure...
by Ira Wolfe | Jul 19, 2011 | Employment Testing
What most managers mean when they talk about “smart employees” is general abilities or cognitive skills. General abilities suggests how quickly and how accurately an individual thinks logically and sequentially through formulas, reads and comprehends,...
by Ira Wolfe | Jun 8, 2011 | Employment Testing
I knew it was bad. I feel it nearly every time I walk into a store, visit a restaurant, or call for technical support. Customer service is horrible despite businesses reminding me “that your call (or visit) is very important to us.” What B.S. that is. Apparently I’m...
by Ira Wolfe | Jun 8, 2011 | Employee Performance Management, Employment Testing
If you ask 100 managers to explain why employees fail, you will likely get at least different 101 answers. But once you remove all the smoke, mirrors, theories, and old wives tales, there are really only seven reasons. Lack of Technical Skills/Knowledge. Everywhere...
by Ira Wolfe | May 23, 2011 | Employment Testing
Would you hire a candidate if he agreed with the following statements during the interview? I am usually satisfied with work that is “good enough.” It is not necessary to do more than enough work to get by. My anger frightens other people. Sometime you have to...
