by Ira Wolfe | Mar 22, 2012 | Employment Testing
Ask anyone you know if they have recently experienced bad customer service, and you’ll be regaled with tales of shop clerks too involved in personal conversations to notice a customer needs assistance, or of call-center employees so focused on selling upgrades that...
by Ira Wolfe | Mar 19, 2012 | Employment Testing
What is Mental Flexibility? R U ADAPTABLE ENOUGH? Are you asking job candidates to complete and pass office skill tests? If not, you might be shortchanging those candidates – and your company. A business doesn’t make its name on its superior level of...
by Ira Wolfe | Mar 5, 2012 | Employment Testing
What I learned recently is that colonoscopies and pre-employment testing have a lot in common. First of all, managers and employees dislike, maybe even detest, the seemingly invasive nature of both evaluations. Second, you can’t fake out the results – what physicians...
by Ira Wolfe | Feb 26, 2012 | Employment Testing
If you don’t assess candidates before you hire and evaluate employees before you promote, here are seven tips to follow before selecting a pre-employment test: Articulate what is important to find out: Is it good cultural fit? Work attitude and integrity? Potential...
by Ira Wolfe | Feb 21, 2012 | Employment Testing
If there ever was a brand name like Kleenex, Dry Ice, Band-Aid, and Scotch Tape in pre-employment testing circles, the Wonderlic (test) might get the honor. Thanks to the National Football League using this pre-hire assessment to seek out the next Joe Montana, Peyton...
by Ira Wolfe | Feb 19, 2012 | Employment Testing, Hiring Process
According to a recent poll of nearly 500 SHRM members about the use of personality tests for the hiring and promotion of employees, the majority of HR professionals (71%) indicate that personality tests can be useful in predicting job-related behavior or...
