by Ira Wolfe | Sep 17, 2012 | Employment Testing
In today’s world where most businesses tend to make excuses or ignore their customers, I’m pleased to say at least one Hard Rock Cafe manager differentiated himself following a bad experience at one of the chain’s restaurants. This incident offers...
by Ira Wolfe | Sep 8, 2012 | Employment Testing
For some reason, many managers and human resources professionals feel employee interview screening is safe and personality tests are risky. Little do they know that the EEOC (Equal Employment Opportunity Commission) and other laws protecting employees require that the...
by Ira Wolfe | Sep 6, 2012 | Employment Testing
The “Big 5” personality factors used for employee screening represent five personality dimensions used to assess job applicants and employees. The theory based on the Big Five factors is called the Five Factor Model (FFM). This model first emerged in the...
by Ira Wolfe | Sep 4, 2012 | Employment Testing
What is it that differentiates the top producing salespeople from the ones that go through life working very hard to eek out a paycheck? Is it sales knowledge? Is it experience? Or is it personality? With over 16 million people employed in sales and sales-related...
by Ira Wolfe | Aug 31, 2012 | DISC, Employee Performance Management, Employment Testing
Performance reviews, one of the most disliked managerial responsibilities, are difficult enough to do without personal bias getting in the way. The DISC behavioral profile is an excellent tool to help managers understand how their personal preferences might cloud...
by Ira Wolfe | Aug 27, 2012 | DISC, Employment Testing
Every day while driving we are faced with a decision – to hit the gas or step on the brake when the green light turns to yellow. Likewise each April we are required to file our tax returns. And every April 15 hundreds of thousands of people rush to the post office...
