How Wearable Technology is Revolutionizing the Workplace
By 2022, the global market for wearable technology will hit $60 billion, as an ABI Research report indicates. Wearable technology is being used globally by more people, mainly to track and better manage their sleep, fitness, and health. As we continue to incorporate technology into our daily lives, there is no doubt that wearable technology also has the potential to transform the workplace. The data collected from the wearable devices help companies to understand better how they can improve efficiency at the workplace.
Let’s look at three ways wearable technology can improve multiple aspects of work:
Improving Health for Workers
Research shows that there is increased productivity and work satisfaction when employees engage in things that they love. For instance, listening to good music refreshes the mind during work breaks and leisure times. When combined with activities that ensure employees stay fit and healthy, wearable technology can help improve overall employee wellbeing. That’s why more employers are encouraging employees to wear fitness trackers such as Jawbone and Fitbit to monitor their health in the workplace. Furthermore, the devices allow the human resource team to keep track of employees’ stress levels, heart rate, and fatigue. The department can allow the exhausted staff to rest before resuming work. Companies who have adopted wearable technology get to reduce the number of accidents or health-related issues reported at their workplace.
Improving Employee Productivity
The boosted effect of employee productivity is the primary reason why companies are adopting wearable technology. Organizations can collect data by using embedded devices such as wearable sensors that gather and process employees’ actions, comparing the information with the overall performance. The real-time data can then be used by organizations to improve the selection of staff during training, retention and recruitment stages. The strategy reduces micromanagement by the management. It dramatically improves the productivity and happiness levels of employees. Therefore, adopting wearable technology can be vital in unlocking and achieving maximum productivity in your business operations.
Enhancing the Customer Service Experience
Customers greatly benefit from employees using wearable devices at their workplaces. The technology can be incorporated at the enterprise level where staff and clients interact. Some companies have used wearable technology to track their customer desires and deliver products or services based on the customer’s preference. The technology has also made transactions secure. For instance, when processing transactions, customer identity can be protected during verification and authorization processes. Sales can also be increased by employees who could use wearable devices to meet customer requirements based on the information at hand.
The use of wearable technology in the workplace is a trend that will further gain momentum. Companies have to stay abreast with the latest market trends and see where the wearable devices might impact their workplace. This article shows how technology can impact the workplace in tangible ways that may benefit your company.
Guest blogger – Jess Walter, Freelance Writer