Employee Skills Training |Management, Leadership, & Customer Service

Recruit Faster. Hire Smarter. Retain Longer.

Looking for an affordable training approach to improve employee skills in management, leadership, and customer service?  Then look no further than our Rapid Skill-Builder® series of books and video-based training programs. Whether the employee training is to develop important skills to help perform more effectively in their current job or prepare them to move into management or leadership roles, we likely have a booklet (or other training aid) for you. Built around an extremely practical video-program with an expert leadership training facilitator, the Rapid Skill-Builder® eLearning modules describe best practices in leadership, management and customer service (and many other topics too.) Participants can then model the skills through video vignettes, showcased in real workplace situations.

In addition to the booklets we offer video based training modules, profile assessments, Rapid Skill Builder® cue cards, storyboards, and action templates are available to help meet the most popular learning objectives.

Assertiveness

Benchmarking

Change Management

Coaching Skills

Complaint Handling

Conflict Resolution

Corporate Ethics

Creativity & Innovation

Developing Individual Potential

Diversity & Cultural Awareness

Effective Delegation

Emotional Intelligence

Giving Constructive Feedback

Goals & Objective Setting

Improving Customer Service

Improving Financial Performance

Influencing Others

Interviewing/Selection

Leadership

Learning Styles

Listening Skills

Managing Poor Performance

Managing Risk

Marketing Skills

Meetings Management

Negotiating Skills

Networking and Relationship-building

Organizational Budgeting

Performance Management

Personal Effectiveness

Presentation Skills

Problem Solving

Process Improvement

Project Management

Safety Effectiveness

Sales Effectiveness

Strategic Planning

Stress/Pressure Management

Team Building

Team Communication

Telephone Service Excellence

Time Management

The cost for each 12-page booklet is $12.95 or call us at 800-803-4303 about our reprint license or annual use subscription starting at $299.00.

Contact us today for more information or to schedule a no-obligation demo

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Request for Information about Employee Skills Training - R2M