by Ira Wolfe | May 23, 2012 | Employment Testing
Wouldn’t it be nice to give a single test to job candidates that could instantly gauge the lack of reliability, honesty, aptitude, and social skills? What would it look like? What questions would it ask? These are just a few of the questions I am commonly...
by Ira Wolfe | May 22, 2012 | Employee Performance Management
In the 1970’s David McClelland, a renowned Harvard professor and an expert in motivation and achievement, directed research to explore the ingredients of superb job performance and in 1973 published “Testing for Competence Rather than Intelligence”....
by Ira Wolfe | May 20, 2012 | Employment Testing, Leadership
It was just 3 or maybe 4 years ago that Randy applied for a manager’s position at your company. He interviewed brilliantly. He demonstrated intelligence, resourcefulness and an ability to innovate. He displayed a quick wit and a dazzling ability to charm you and...
by Ira Wolfe | May 17, 2012 | Employment Testing
Every employer wants employees who have a positive attitude and will stay on the job so they often follow the hire-for-attitude, train-for-skills approach to staffing. To identify candidates with the right fit, many employers administer employment tests –...
by Ira Wolfe | May 15, 2012 | DISC, Employment Testing
There is a gaping chasm between what it takes to keep customers satisfied and loyal and what actually happens. Why? Good customer service starts with the customer service representative. But not every employee hired to manage customer dissatisfaction is suited to the...
