The accepted premise is that personality is an inherited complex of traits that controlled our behavior in the past, controls it at present and will in the future. Since many of the traits are temporarily fixed and measurable, we can assess people to determine their preferred behavioral styles. The most common is the five-factor model, also known as the “Big Five”, which identifies five personality dimensions called OCEAN:
- Openness (to experience)
- Conscientiousness
- Extraversion
- Agreeableness
- Neuroticism
While these five factors have been given various names, we have chosen to label them as CLUES, an easily-remembered acronym that precisely captures their intended usage. These five independent factors, each of which is found to be normally distributed across large groups of adults, are:
Conscientious:
Describes the degree to which the individual is persistent, organized and motivated ranging from being highly disciplined and dependable to being carefree and lackadaisical.
Likeable:
Describes the degree to which the person is pleasant and agreeable, ranging from being warm, tolerant, and tactful, to being tough-minded, assertive, skeptical and direct.
Unconventional:
Involves the degree to which the person is open to new ideas, is adventurous, ranging from being unstructured, curious, and venturesome, to being predictable, rules oriented, closed, and structured.
Extroverted:
Describes the sources and focus of an individual’s emotional energy, ranging from being outgoing, dominant, ambitious, and sociable, to being introverted, shy, and quiet.
Stable:
Involves the degree to which an individual is emotionally stable and resistant to stress, ranging from being well-adjusted, calm, self-confident, and poised, to being nervous and anxious.
4 Types of Reports
Personality Job Fit (JobClues)
The Clues® Personality Job Fit tool shows how a candidate’s personality characteristics and cognitive abilities fit the job by comparing their traits to those of successful performers in a specific job.
Employee Attitude Report (CandidClues)
The Clues® Attitude Fit tool shows the candidate’s attitudes toward work and work-related issues by measuring for counter-productive behaviors. The Clues® Attitude assessment measures counter-productive behaviors such as hostility and dependability, along with others, during the pre-hire screening process.
The following scales are measured using the Clues® Attitude assessment:
Hostility (Aggression)
Describes the degree to which the person is not able to suppress angry feeling but rather expresses anger physically or verbally to co-workers and thus poses a real risk in the workplace.
Conscientiousness (Dependability)
Describes the degree to which the individual lacks persistence, work motivation, and organization, ranging from being lackadaisical and careless to being highly disciplined and dependable.
Integrity (Honesty)
Involves the degree to which the person is likely to engage in pilferage, short-changing customers, falsifying expense accounts, lying to protect him- or herself, exaggerating one’s job qualifications and other acts of dishonesty.
Good Impression (Faking)
A validity scale that measures the degree to which the person has responded truthfully to the test items or is responding in such a way as to make a good impression.
Additional Scales Measured (optional):
Substance Abuse
Describes the possibility that this person might use illegal drugs or alcohol while at work, might show up for work either drunk or high or badly hung over, and thus pose a safety risk because of impaired perception or judgment.
Sexual Harassment
Involves the likelihood that this person will ask co-workers for sexual favors, make sexual remarks that upset colleagues, tell dirty jokes, or otherwise behave inappropriately at work.
Computer Misuse
Described the possibility that this person might abuse the organization’s computers to send and/or receive personal e-mails, surf the Web, transact personal business, or otherwise violate company computer-use policies.
Engagement Report
The Engagement tool shows the level of commitment between an individual and their current or most recent job and employer.It determines if the candidates have the ability to be engaged and motivated.
Commitment to Job
If a candidate indicates that they have a low level of commitment with their current or most recent job, the risk of hiring them is higher because you have to determine “if” they can be motivated to work in your open position.
Commitment to Employer
If you know that a candidate has a low level of commitment to their current or most recent employer, how do you know if you can motivate them to work for your company?
Onboarding Report
The candidate’s personality and learning style determine their basic work behaviors in areas such as “Learning New Things”, “Taking Direction From Others” and many others, that affect most jobs. The On-boarding tool helps the supervisor or manager better understand the personality characteristics and learning styles of the new employee in order to maximize performance as quickly as possible. Tips are also included to improve performance and training and coaching.
Shorten the Honeymoon Period
Imagine knowing how well a new employee will adapt to change and how well they will take direction. That knowledge along with specific tips, will help supervisors train and get the new employee up to speed and become a productive team member.
Understand Learning Style
Find out if that new employee prefers to learn new information rapidly or if they prefer to get it in small pieces over time. This shortens the learning curve and produces a quicker return on your investment with new employees?
Improve Learning Experiences
Many learning experiences occur ?on the job? with the supervisor, so knowing the nuances of how an employee best responds to learning is critical.
Change
Imagine knowing the receptivity to change and new information and how that can impact the effectiveness of coaching employees!
100+ Job Categories
Choose from over 100 job categories with pre-built generic benchmarks in suites such as General Business, Health Care, Hospitality, Property Management, Auto Dealerships, and Salons.
| General Business |
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Administrative Assistant Administrative – Senior Artist Bank Teller Cashier Child Care Collections Construction Consultant Courtesy Driver Creative Writer Customer Service Data Entry Designer Driver Editor Engineering – Professional |
Entrepreneur Examiner – Inspector Executive Management Financial Food Service Graphic Artist Health Caregiver Hospitality Human Resources Inbound Call Center IT Journeyman – Tradesman Light Industrial Maintenance Technician Management Marketing & Public Relations |
Mechanic Multi-Location Manager Other (General) Outbound Call Center Persuasive Sales Project Manager Purchasing Recruiter Retail Clerk Retail Sales Security Supervisor Teacher Technical Writer Technology Consultant Telemarketing Warehouse |
| Health Care |
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Counselor Direct Healthcare Support Professional Direct Healthcare Supervisor Emergency Medical Technician Healthcare Professional Lab Technician |
Medical Billing Medical Technician Nurse Assistant Pharmacy Aide Program Manager |
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| Hospitality |
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Back of House Bartender Chef – Head Cook General Support |
Greeter Restaurant Manager Server |
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| Property Management |
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Assistant Property Manager Custodial Property Leasing Consultant Property Maintenance Assistan |
Property Maintenance Supervisor Property Manager |
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| Auto Dealership |
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Finance Manager General Manager Marketing Manager Sales Manager Showroom Manager |
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| Salon |
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Salon Field Sales Salon Front Desk Salon Manager Salon Spa Technician Stylist |
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Employee Attitude Report
The Clues® Attitude Fit tool shows the candidate’s attitudes toward work and work-related issues by measuring for counter-productive behaviors. The Clues® Attitude assessment measures counter-productive behaviors such as hostility and dependability, along with others, during the pre-hire screening process.
The following scales are measured using the Clues® Attitude assessment:
Hostility (Aggression)
Describes the degree to which the person is not able to suppress angry feeling but rather expresses anger physically or verbally to co-workers and thus poses a real risk in the workplace.
Conscientiousness (Dependability)
Describes the degree to which the individual lacks persistence, work motivation, and organization, ranging from being lackadaisical and careless to being highly disciplined and dependable.
Integrity (Honesty)
Involves the degree to which the person is likely to engage in pilferage, short-changing customers, falsifying expense accounts, lying to protect him- or herself, exaggerating one’s job qualifications and other acts of dishonesty.
Good Impression (Faking)
A validity scale that measures the degree to which the person has responded truthfully to the test items or is responding in such a way as to make a good impression.
Additional Scales Measured (optional):
Substance Abuse
Describes the possibility that this person might use illegal drugs or alcohol while at work, might show up for work either drunk or high or badly hung over, and thus pose a safety risk because of impaired perception or judgment.
Sexual Harassment
Involves the likelihood that this person will ask co-workers for sexual favors, make sexual remarks that upset colleagues, tell dirty jokes, or otherwise behave inappropriately at work.
Computer Misuse
Described the possibility that this person might abuse the organization’s computers to send and/or receive personal e-mails, surf the Web, transact personal business, or otherwise violate company computer-use policies.
Engagement Report
The Engagement tool shows the level of commitment between an individual and their current or most recent job and employer.It determines if the candidates have the ability to be engaged and motivated.
Commitment to Job
If a candidate indicates that they have a low level of commitment with their current or most recent job, the risk of hiring them is higher because you have to determine “if” they can be motivated to work in your open position.
Commitment to Employer
If you know that a candidate has a low level of commitment to their current or most recent employer, how do you know if you can motivate them to work for your company?
Onboarding Report
The candidate’s personality and learning style determine their basic work behaviors in areas such as “Learning New Things”, “Taking Direction From Others” and many others, that affect most jobs. The On-boarding tool helps the supervisor or manager better understand the personality characteristics and learning styles of the new employee in order to maximize performance as quickly as possible. Tips are also included to improve performance and training and coaching.
Shorten the Honeymoon Period
Imagine knowing how well a new employee will adapt to change and how well they will take direction. That knowledge along with specific tips, will help supervisors train and get the new employee up to speed and become a productive team member.
Understand Learning Style
Find out if that new employee prefers to learn new information rapidly or if they prefer to get it in small pieces over time. This shortens the learning curve and produces a quicker return on your investment with new employees?
Improve Learning Experiences
Many learning experiences occur ?on the job? with the supervisor, so knowing the nuances of how an employee best responds to learning is critical.
Change
Imagine knowing the receptivity to change and new information and how that can impact the effectiveness of coaching employees!
Pricing for the use of the Clues online assessment system is based on one of the following:
Annual License Fee
This is by far the most convenient and cost effective method and allows you unlimited use of the assessment system and to run as many reports as you wish on an unlimited amount of candidates and employees.
Please note: There is a small one time set up fee per account. There are discounts available if you need more than 5 individual accounts established at one time. For example you may want each of your locations and/or departments to have their own account set up so that they can manage their own assessment data. You may then still have a Master Account that allows an administrator to have access and view all of the Sub Accounts
Unit Based
A unit is required to run reports. Unlike many of our competitors, our clients are charged per candidate not the test. That means once a candidate or employee completes the questionnaire, the employer can run additional reports on this same candidate or participant without incurring additional unit charges as long as the account is active. You are only charged one unit per candidate.
Units may be purchased in blocks of 10 or more. There are discounts available, please contact us for details.
All fees include the following for one low fee:
- Company specific administration portal
- Access to personality and general reasoning tests
- Access to work attitude test (hourly, new hires only)
- Access to over 110 job benchmarks including sales and customer service
- Interview question guides with each attitude and personality report
- Access to management and leadership assessments
- Employee engagement assessments
- Career site (license required)
- All technical support is included in our fees.
- Most phone support and consultative inquiries (answering questions about assessments) are included too.
- Extended de-briefs with managers or test studies/validation may incur additional fees.