Looking for an affordable training approach to improve employee skills in management, leadership, and customer service? Then look no further than our Rapid Skill-Builder® series of books and video-based training programs. Whether the employee training is to develop important skills to help perform more effectively in their current job or prepare them to move into management or leadership roles, we likely have a booklet (or other training aid) for you. Built around an extremely practical video-program with an expert leadership training facilitator, the Rapid Skill-Builder® eLearning modules describe best practices in leadership, management and customer service (and many other topics too.) Participants can then model the skills through video vignettes, showcased in real workplace situations.
In addition to the booklets we offer video based training modules, profile assessments, Rapid Skill Builder® cue cards, storyboards, and action templates are available to help meet the most popular learning objectives.
Assertiveness Benchmarking Change Management Coaching Skills Complaint Handling Conflict Resolution Corporate Ethics Creativity & Innovation Developing Individual Potential Diversity & Cultural Awareness Effective Delegation Emotional Intelligence Giving Constructive Feedback Goals & Objective Setting Improving Customer Service Improving Financial Performance Influencing Others Interviewing/Selection Leadership Learning Styles Listening Skills
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Managing Poor Performance Managing Risk Marketing Skills Meetings Management Negotiating Skills Networking and Relationship-building Organizational Budgeting Performance Management Personal Effectiveness Presentation Skills Problem Solving Process Improvement Project Management Safety Effectiveness Sales Effectiveness Strategic Planning Stress/Pressure Management Team Building Team Communication Telephone Service Excellence Time Management |
The cost for each 12-page booklet is $12.95 or call us at 800-803-4303 about our reprint license or annual use subscription starting at $299.00.
Contact us today for more information or to schedule a no-obligation demo
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