Don’t You Just Hate Pre Employment Tests?

For many job seekers, pre employment tests seem to be just one more hurdle to jump on the road to getting hired. It seems that many candidates feel the “test” is the only thing stopping them from collecting a paycheck. That’s an inaccurate perception...
Good Customer Skills Soothe Customer Rage

Good Customer Skills Soothe Customer Rage

Hiring people with good customer service skills may be more important than companies assume.  Ensuring customer questions and problems don’t evolve into customer rage can be prevented with a few simple steps. It turns out that 85 percent of consumers will...