by Ira Wolfe | Mar 27, 2012 | Employee Performance Management
5 Things You Need to Know Before Using 360 Degree Evaluation - Part 2 Before deciding to use a 360 evaluation as part of your performance management process or before choosing a 360 provider, I recommend managers and HR follow these 5 steps. Why 360 feedback? Any...
by Ira Wolfe | Mar 26, 2012 | Employee Performance Management
Inquiries about online performance reviews has jumped over the last few months. That’s a good sign that companies are recognizing the need to provide employees feedback more frequently. As part of these conversations I’ve seen a significant increase in requests...
by Ira Wolfe | Mar 25, 2012 | Employment Testing
Many businesses use resumes and interviews to gauge sales potential, but they’re more likely to find the right person when they give candidates sales aptitude tests. Many managers feel it takes a certain type of person to succeed in sales. Others believe the...
by Ira Wolfe | Mar 23, 2012 | Employment Testing
Good leadership takes a combination of strong interpersonal, managerial, organizational, and decision-making skills, among others. You can’t see them just by looking at someone, but effective leadership skill tests make them easier to find. If you’re not...
by Ira Wolfe | Mar 22, 2012 | Employment Testing
Ask anyone you know if they have recently experienced bad customer service, and you’ll be regaled with tales of shop clerks too involved in personal conversations to notice a customer needs assistance, or of call-center employees so focused on selling upgrades that...