by Ira Wolfe | Sep 29, 2010 | Employee Performance Management
Despite the prevalence of annual performance reviews at major companies and small businesses alike, many management teams are still unsure as to how to effectively leverage an employee’s review to produce positive – and ideally, productive – results. As a result the...
by Ira Wolfe | Sep 26, 2010 | Employment Testing
Customer service is not for everyone as it requires a positive customer service attitude, excellent work habits, general reasoning skills, and good self control. To assess whether or not an employment candidate is a good fit to deliver excellent customer service,...
by Ira Wolfe | Sep 9, 2010 | Hiring Process
There’s an old joke that asks: “How can you tell when a lawyer is lying?” Answer: His lips are moving. Well, apparently the same can be said for detecting the lies of CEOs…and job candidates. Two professors David Larcker and Anastasia Zakolyukina at Stanford Graduate...
by Ira Wolfe | Sep 8, 2010 | Employment Testing
It was summertime in 1971 when the pop single, Smiling Faces Sometimes, hit the airwaves. Coming into popularity after the 60s, a decade of social turmoil and distrust, the lyrics resonated to listeners. Smiling faces sometimes pretend to be your friend, Smiling...
by Ira Wolfe | Sep 7, 2010 | Employee Performance Management
Ask any manager what he hates most about his or her job and you’ll likely hear “performance reviews”. For many reasons, these periodic employee evaluations have been done poorly if at all in the past. What follows is a list of the 10 most important reasons why...
